Only charged for account fees, no additional services or extra charges!

Reasonable fee system Add all of the functions you want

Monthly payment
Annual payment
Chat customer service

Recommended for clients that just use
chat CS only

Except for call features, all of cloudgate's
features are available to use

Easy-to-register chatbot provided for free
Unified chat CS environment
Various CS channels synchronization
Distribution & transfer by consultation type
49,000won / month (per chat account)
Call customer service

Recommended for clients that just use
call features.

Except for chat features, all of cloudgate's
features are available to use

KT cloud environment's service provision
Easy to view CS dashboards
Each agent's status, achievement statistics provided
Easy to setup call settings
109,000won / month (per chat account)
Enterprise

Recommended for corporate type
professional CS centers

Recommended for clients that plan on starting or
already have proffesional call + chat services

Functions of each plan are all provided
Matching functions provided
Customization function provided
Customer service enquiry required
Contact US
Chatting customer service

Recommended for clients that just use
chat CS only

Except for call features, all of cloudgate's
features are available to use

Easy-to-register chatbot provided for free
Unified chat CS environment
Various CS channels synchronization
Distribution & transfer by consultation type
588,000won / year (per chat account)
Call Customer service

Recommended for clients that just use
call features.

Except for chat features, all of cloudgate's
features are available to use

KT cloud environment's service provision
Easy to view CS dashboards
Each agent's status, achievement statistics provided
Easy to setup call settings
1,308,000won / year (per chat account)
Enterprise

Recommended for corporate type
professional CS centers

Recommended for clients that plan on starting or
already have proffesional call + chat services

Functions of each plan are all provided
Matching functions provided
Customization function provided
Customer service enquiry required
Contact US

Below features are basically provided.

Key Features

EC intergration

  • Café 24
  • Makeshop
  • SmartStore
  • Company malls

Statistics

  • CS case status analysis
  • CS support ratings/feeback
  • Ticket statistics
  • Agent log history

Message

  • SMS / LMS
  • MMS
  • Kakao Notification messages
  • Customer service messages

Survey

  • Survey feature registration
  • Send survey SMS
  • Survey statistics

Member / role management

  • Member invitation (unlimited)
  • Member roles (limited) management

Security

  • 2-step login settings
  • Connection IP management
  • Automatic logout

Looking for alternatives for CS solutions?

Are you concerned with the fees
for your current CS solution?

Compare amount of costs reduced compared to other companies, inspect if service is
implemented at a reasonable price costs change every month, complex imposed service
billing system, as more customers increase, usage times increase, total costs would rise!
if you are with cloudgate, your problems are resolved.

  • Domestic company L** saved approximately 400,000 won compared to the previous year.
  • Domestic company H** saved approximately 600,000 won compared to the previous year.
  • Domestic company C** saved approximately 3,500,000 won compared to the previous year.

Affordable Price at Scale

Check the approximate price with one-click!

Dynamic simulation at scale

Please click on the number of agents(accounts). 
You can find the estimated price.

Number of accounts
*If need 11 or more accounts enquire about the estimated price
1개
3개
5개
7개
10개
11개 이상

If you have any questions, please feel free to contact us.

Select a service
Number of consultation accounts
I agree to the collection and use of my personal information.
I agree to receive and utilize marketing information.

Fees per service

Usage fees per month
for 1 account

Fees per service

Usage fees per month
for 3 account

Fees per service

Usage fees per month
for 5 account

Discounts for signing contracts for multiple accounts

✓ Number of accounts: 1 ~ 4, 0% discount
✓ Number of accounts: 5 ~ 10, 10% discount
✓ Number of accounts: 11 ~ 50, 10 ~ 20% discount
✓ Number of accounts: 51+ (Discuss seperately)
* 3 chat accounts + 2 call accounts = 5 accounts applied

Fees per service

Usage fees per month
for 7 account

Discounts for signing contracts for multiple accounts

✓ Number of accounts: 1 ~ 4, 0% discount
✓ Number of accounts: 5 ~ 10, 10% discount
✓ Number of accounts: 11 ~ 50, 10 ~ 20% discount
✓ Number of accounts: 51+ (Discuss seperately)
* 5 chat accounts + 2 call accounts = 7 accounts applied

Fees per service

Usage fees per month
for 10 account

Discounts for signing contracts for multiple accounts

✓ Number of accounts: 1 ~ 4, 0% discount
✓ Number of accounts: 5 ~ 10, 10% discount
✓ Number of accounts: 11 ~ 50, 10 ~ 20% discount
✓ Number of accounts: 51+ (Discuss seperately)
* 5 chat accounts + 5 call accounts = 10 accounts applied

Get help with the estimate

11 accounts or more

Discounts for signing contracts for multiple accounts

✓ Number of accounts: 1 ~ 4, 0% discount
✓ Number of accounts: 5 ~ 10, 10% discount
✓ Number of accounts: 11 ~ 50, 10 ~ 20% discount
✓ Number of accounts: 51+ (Discuss seperately)
* 30 chat accounts + 25 call accounts = 55 accounts applied

49,000won

Chat CS instance

Recommended if planning on only using this service.
Except for call features cloudgate’s

All features are available to use

  • Free convenient -to-register chatbots included
  • Unified chatting CS environment
  • Various CS channel synchronization
  • Distribution & transfer depending on consultation type

109,000won

Call CS instance

Recommended if planning on only using this service.
Except for chat features, cloudgate’s
All features are available to use

  • KT Cloud environment’s service provided
  • Easily viewable CS dashboard
  • Each agent’s status, performance statistics provided
  • Easy to setup call settings

147,000won

Chat CS instance

Recommended if planning on only using this service.
Except for call features cloudgate’s

All features are available to use

  • Free convenient -to-register chatbots included
  • Unified chatting CS environment
  • Various CS channel synchronization
  • Distribution & transfer depending on consultation type

327,000won

Call CS instance

Recommended if planning on only using this service.
Except for chat features, cloudgate’s
All features are available to use

  • KT Cloud environment’s service provided
  • Easily viewable CS dashboard
  • Each agent’s status, performance statistics provided
  • Easy to setup call settings

220,500won

Chat CS instance

Recommended if planning on only using this service.
Except for call features cloudgate’s

All features are available to use

  • Free convenient -to-register chatbots included
  • Unified chatting CS environment
  • Various CS channel synchronization
  • Distribution & transfer depending on consultation type

490,500won

Call CS instance

Recommended if planning on only using this service.
Except for chat features, cloudgate’s
All features are available to use

  • KT Cloud environment’s service provided
  • Easily viewable CS dashboard
  • Each agent’s status, performance statistics provided
  • Easy to setup call settings

308,700won

Chat CS instance

Recommended if planning on only using this service.
Except for call features cloudgate’s

All features are available to use

  • Free convenient -to-register chatbots included
  • Unified chatting CS environment
  • Various CS channel synchronization
  • Distribution & transfer depending on consultation type

686,700won

Call CS instance

Recommended if planning on only using this service.
Except for chat features, cloudgate’s
All features are available to use

  • KT Cloud environment’s service provided
  • Easily viewable CS dashboard
  • Each agent’s status, performance statistics provided
  • Easy to setup call settings

405,000won

Chat CS instance

Recommended if planning on only using this service.
Except for call features cloudgate’s

All features are available to use

  • Free convenient -to-register chatbots included
  • Unified chatting CS environment
  • Various CS channel synchronization
  • Distribution & transfer depending on consultation type

981,000won

Call CS instance

Recommended if planning on only using this service.
Except for chat features, cloudgate’s
All features are available to use

  • KT Cloud environment’s service provided
  • Easily viewable CS dashboard
  • Each agent’s status, performance statistics provided
  • Easy to setup call settings

Price Inquiry

Chat CS instance

Recommended if planning on only using this service.
Except for call features cloudgate’s

All features are available to use

  • Free convenient -to-register chatbots included
  • Unified chatting CS environment
  • Various CS channel synchronization
  • Distribution & transfer depending on consultation type

Price Inquiry

Call CS instance

Recommended if planning on only using this service.
Except for chat features, cloudgate’s
All features are available to use

  • KT Cloud environment’s service provided
  • Easily viewable CS dashboard
  • Each agent’s status, performance statistics provided
  • Easy to setup call settings

Cloudgate Price *