cloudgate AI Chatbot

Versatile AI Chatbot
Customer Counseling Service

Intelligent Customer Response
Chatbot Combining ChatGPT and RAG Structure

What is cloudgate AI Chatbot?

It combines ChatGPT technology with RAG structure AI Chatbot for Intelligent Customer Response

Cloudgate AI Chatbot is 24 hours! Without a counselor! Respond quickly to customer inquiries.

“When it’s not a consultation time, if you’re building up important inquiries …โ€
“Don’t you miss busy work hours and customer service?”

Chat GPT-based Equipped with
a high-performance engine

L
  • OpenAI model to analyze and leverage the meaning of sentences
  • Understanding the intent of consultation and supporting customer consultation in the flow of natural conversation

Customized
RAG structure

L
  • Customized answers to data centers
    by learning customer data
  • Responses based on customer information,
    not just creation

Shopping mall platform
interworking

L
  • Linked to its own mall and
    cafe 24 shopping mall
  • Customer Support details, such as order, delivery status, delivery status, delivery status, delivery status

โœ… It provides the convenience
of business-tailored operations.

AI usage time
Free Settings

At the end of the AI consultation Automatic Consultation Summary

If AI is not able to answer Automatic transfer of counselors and customer response

Learning Data
Registration and modification

โœ… Anyone can easily get started.

Customer Stories

How are client companies
using cloudgate?

[์œ„์ฆˆ๋”] ํด๋ผ์šฐ๋“œ๊ฒŒ์ดํŠธ๋กœ โ€œVOC ์ˆ˜์ง‘โ€์— ์–ด๋ ค์›€์„ ํ•ด๊ฒฐํ–ˆ์–ด์š”!

[์˜๋กœ์šฐ๋ฒ„์Šค] ํด๋ผ์šฐ๋“œ๊ฒŒ์ดํŠธ๋กœ โ€œํ•™๋ถ€๋ชจโ€ ๊ณ ๊ฐ๋งŒ์กฑ๋„๊ฐ€ ์˜ฌ๋ผ๊ฐ”์–ด์š”!

[์œ„์ฟก] ๊ตญ๋‚ด ์ตœ์ดˆ ๊ณต์œ  ์ฃผ๋ฐฉ ํ”Œ๋žซํผ ์œ„์ฟก์ด ์„ ํƒํ•œ ๋”ํ™”์ดํŠธ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜!

[ํŒจ์ŠคํŠธ์บ ํผ์Šค] ์•Œ๋ฆผํ†ก ํ™œ์šฉ์œผ๋กœ ๋งˆ์ผ€ํŒ… ๋ฉ”์‹œ์ง€ ๋„๋‹ฌ๋ฅ  2๋ฐฐ ์ด์ƒ ๋Š˜๋ฆฌ๋Š” ๋ฒ•

[๋ฐ˜๋ฐ˜ํƒ์‹œ] ์ฝœ์ƒ๋‹ด ์‹ค์ ๊ด€๋ฆฌ, ํด๋ผ์šฐ๋“œ๊ฒŒ์ดํŠธ CTI ํ•˜๋‚˜๋ฉด ์ถฉ๋ถ„ํ•ฉ๋‹ˆ๋‹ค!

[์ฝ”์ง€๋„ค์ŠคํŠธ] ์ฝœ์ฑ— ํ†ตํ•ฉ์ƒ๋‹ด์œผ๋กœ ๊ณ ๊ฐ์ค‘์‹ฌ์˜ ์—…๋ฌด ํ”„๋กœ์„ธ์Šค๋ฅผ ๊ตฌ์ถ•ํ•  ์ˆ˜ ์žˆ์—ˆ์ฃ .

[๋ฐ”๋กœ๊ณ ] ์ž์œ ๋„ UP! SSL-VPN์œผ๋กœ ์™„๋ฒฝํ•œ ์žฌํƒ๊ทผ๋ฌด ํ™˜๊ฒฝ ๊ตฌ์ถ•!

[๋ฏธ์Šคํ„ฐ๋ฉ˜์…˜] ๋งค์ถœ 4๋ฐฐ ์ƒ์Šนํ•œ ๋ฏธ์Šคํ„ฐ๋ฉ˜์…˜, ์ƒ๋‹ด ํ’ˆ์งˆ์„ ๋†’์ด๊ธฐ ์œ„ํ•œ ์„ ํƒ์€!

[๋”๋ธ”์œ ์•„์ผ๋žœ๋“œ] ๊ณ ๊ฐ์˜ ์†Œ๋ฆฌ๋ฅผ ํ•˜๋‚˜๋กœ ํ•˜๋ฃจ๋ฅผ ํšจ์œจ์ ์œผ๋กœ!

[ํ•œ๊ตญ์นด์ฒ˜] CS์‘๋Œ€ ์†”๋ฃจ์…˜, ๊ณ ๋ฏผํ•˜์ง€ ๋ง๊ณ  ์ผ๋‹จ ๋„์ž…ํ•ด ๋ณด์„ธ์š”!