cloudgate AI
In cloudgate, a new Experience
the AI service you present.
cloudgate new AI service improves customer consultation efficiency
It provides services for companies that are considering introducing AI and automating customer counseling.
You can save consultation time and increas
the efficiency of consultation by utilizing AI functions!
cloudgate AI
What is the AI consultation function?
Automatically summarize and analyze the call and talk consultation between
the customer and the counselor,
Automatically generate and provide answers to customer-frequent
40% reduction in consultation hours
after cloudgate!
💁🏻♀️ Shall we learn more about the
AI counseling function?
Before
cloudgate is introduced
Shortening the average time
After
cloudgate is introduced
Time-saving AI
Calls and Chat
AI Consultation Summary
Automatically summarize and analyze call and talk consultations between customers and counselors It provides functionality, which allows counselors to discuss long conversations in a summarized form You can check it, and you can quickly grasp the core content of the consultation.
Like chatting on the phone
AI Call
STT Services
Automatically summarize and analyze call and talk consultations between customers and counselors It provides functionality, which allows counselors to discuss long conversations in a summarized form You can check it, and you can quickly grasp the core content of the consultation.
Like chatting on the phone
AI Call
STT Services
Live voice conversations between customers and counselors in the call center It provides technology that recognizes and converts it into text.
This automates the consultation process Your consultation
will be recorded and used for follow-up.
AI reduces the fatigue of counseling
AI FAQ
Generating
Recommendation Answers
Automatically generates and provides answers to frequently asked questions by customers. This reduces the burden on counselors, Customers can get quick and accurate answers
Customer Stories
How are client companies
using cloudgate?
