TWC Seongsu
The White Story
We revolutionize contact centers
by utilizing the emerging technology
along with customer service know-hows.
TWC’s History
Change in customer service
at the center of it, is TWC.
TWC’s history change in customer service at the center of it, is TWC. The White Communication has been utilizing the B2B all in one AI incorporated customer service solution to lead the market. In 6 years since the company was founded, we have accumulated a total of 40 billion won, over 3000 client companies have experienced our B2B solution, and even at this very moment the number of clients is still growing. our goal is to expand outside of the domestic market, and grow in the global market.
Provides cloud-based AI amalgamated
customer service solution & outsourcing services.
Total Investment Amount
In 2019, Series A attracted 10 billion won
In 2021, Series B attracted 17 billion won
In total, attracted more than 30 billion won worth of investments.
Total Client Companies
Socar, Hwahae, Yogiyo, and many more companies
that are leading industry experts are accumulating
their insights on growth together with us.
Total Number of Accounts
From major companies to start-up companies,
domestic or foreign companies, we are growing together with companies
that desire to grow and thrive, no matter the location or status.
TWC’s Present
Rioritize the voices of the clients and
provide the finest combined customer service.
We incorporate our past successful experiences to provide a total service that satisfies the client’s desires from customer service to customer experience management. To aid corporations in their growth, we provide efficient AI amalgamated customer service and an expert agent’s customer experience.
The Future of TWC
AICC (AI contact centers)
are the future trend of customer service.
As trends change and technology advances due to AI, data, cloud, and search skills, clients’ requests are becoming more diverse. TWC adapts to these changes and evolves to face these constantly increasing range of requests such as renewing work environments, efficiency growth, improvements in customer service centers, and many others.